| # | Action | Asset Option Name | Evaluation Type | Option Type |
|---|---|---|---|---|
| 1 |
|
Delay in providing service | Negative | Others |
| 2 |
|
Good behavior | Positive | Others |
| 3 |
|
Good communication | Positive | Others |
| 4 |
|
Good service | Positive | Others |
| 5 |
|
High service quality | Positive | Others |
| 6 |
|
Lack of communication | Negative | Others |
| 7 |
|
Lack of service quality | Negative | Others |
| 8 |
|
Poor behavior | Negative | Others |
| 9 |
|
Prompt service | Positive | Others |
| 10 |
|
booking first option | Positive | Booking |
| 11 |
|
booking fourth option | Negative | Booking |
| 12 |
|
booking second option | Negative | Booking |
| 13 |
|
booking third option | Positive | Booking |